We understand that choosing the right pair of shoes is important, and you may have some questions before making a purchase. Below, you'll find answers to some of the most common inquiries from our customers. If you need further assistance or have any other questions, feel free to reach out to us—we're happy to help!"
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Pre Sale Questions
1. What materials are used in LexaItaliano shoes?
We use premium quality genuine leather for all our shoes, ensuring durability, comfort, and a luxurious feel. Our materials are carefully selected to provide the best balance of style and long-lasting wear.
2. How do I choose the right shoe size?
Our shoes follow standard sizing, but for the best fit, we recommend referring to our size guide available on the product page. If you're between sizes, we suggest selecting the larger size for maximum comfort.
3. Do LexaItaliano shoes run true to size?
Yes, our shoes are designed to fit true to size. However, if you have wider or narrower feet, you may need to size up or down accordingly. Feel free to contact our support team for personalized guidance.
4. What payment methods do you accept?
We accept Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD) for your convenience. Our payment process is completely secure and encrypted.
5. How long does shipping take?
Standard shipping usually takes 3-7 business days, depending on your location. Express delivery options may be available for select areas. You will receive tracking details once your order is shipped.
6. What is your return and exchange policy?
We offer a hassle-free return and exchange policy within 7 days of delivery. If your shoes don’t fit or meet your expectations, you can request an exchange or return, provided the shoes are in their original condition.
7. Do you offer international shipping?
Currently, we only ship within India, but we are working on expanding our shipping options in the near future. Stay tuned for updates!
Frquently asked questions
1. What makes LexaItaliano shoes different from other brands?
At LexaItaliano, we combine premium leather, skilled craftsmanship, and timeless designs to create shoes that are stylish, durable, and comfortable. Whether you’re looking for loafers, lace-ups, monk straps, or boots, we ensure every pair meets the highest standards of quality.
2. How do I choose the right size for my shoes?
Our shoes follow standard sizing, but we recommend checking our size guide on the product page. If you’re between sizes, opt for the larger size for comfort.
3. Do LexaItaliano shoes run true to size?
Yes, our shoes are designed to fit true to size. However, some styles like monk straps and lace-ups might have a snugger fit, so consider going half a size up if you have wide feet.
4. Are height-increasing shoes comfortable for daily wear?
Yes! Our height-increasing shoes and boots have hidden elevation technology with cushioned insoles, ensuring all-day comfort while giving you a discreet height boost of 2 to 3 inches.
5. Are your boots suitable for all seasons?
Absolutely! Our boots are crafted from breathable materials for summer and insulated linings for colder months, making them perfect for year-round wear.
6. Which formal shoes are best for business meetings?
If you're looking for sophisticated office wear, we recommend our Oxford, Derby, or Monk Strap shoes. These styles add a polished touch to any professional outfit.
7. Can I wear loafers for formal occasions?
Yes, classic leather loafers are versatile enough to be worn with both formal suits and smart casual outfits. They are perfect for business meetings, evening events, and daily office wear.
8. How do I maintain my LexaItaliano shoes?
To keep your shoes looking brand new:
Wipe them with a soft, dry cloth after use.
Use a leather conditioner for added shine and durability.
Store them in a cool, dry place, preferably with shoe trees to maintain their shape.
9 . Can I return or exchange my shoes if they don’t fit?
Yes, we offer a hassle-free return and exchange policy within 7 days of delivery, as long as the shoes are in their original condition and packaging.
10. Do you offer height-increasing boots in different styles?
Yes! Our collection includes formal height-increasing boots, casual styles, and rugged outdoor boots, all designed with discreet elevation for a natural look.
